CS-21-183 Manager, Information Technology, Permanent Full Time
|Open Date||Oct 13 2021 - 04:00:00 PM||Close Date||Oct 27 2021 - 04:00:00 PM|
|Position Title||CS-21-183 Manager, Information Technology, Permanent Full Time||Posting Type||Corporate Services|
|Posting Status||Active||Position Length||Permanent Full Time|
|Department Group||Information Technology||Hours per Week||35|
|Department||IT – Administration||Openings||1|
|Education||University Degree||Experience||5 - 7 years|
|Salary Range||$94,349 - $112,312 annually|
THE UNITED COUNTIES OF LEEDS AND GRENVILLE
Corporate Services Division
Invites applications for the position of:
Manager Information Technology
Permanent Full Time
Hours: 35 hours per week
Start Date: December 2021
2021 Salary Grid: $94,349 to $112,312
Location: Brockville, Ontario
The Manager of Information Technology works in a team environment with other IT management and staff to develop strategy and governance to maintain and support the IT environment to ensure alignment of IT activities with corporate goals and objectives. The role will oversee management of activities of an integrated information technology department consisting of GIS and Business Solutions, IT Infrastructure and Helpdesk. Using a collaborative, customer focused approach this position will build effective relationships and leverage resources to improve business processes ensuring effective delivery of corporate technical services to the organization.
Education, Certification & Licenses
- University degree in Computer Science (or related technical field); or in Business/Public Administration, combined with additional technical education; and/or equivalent combination of education and experience.
- Must possess and maintain a valid driver’s license.
- Five to seven (5-7) years of progressive management experience in a technical capacity, preferably in a municipal environment.
- History of remaining current with trends and issues in the respective technical and business areas to effectively respond to emerging opportunities and risks.
Knowledge, Skills, Abilities & Competencies
- Excellent interpersonal and communication skills; both written and verbal with a demonstrated ability to build relationships, resolve conflict, negotiate, and facilitate/deliver information to a wide variety of audiences; proven experience as agent of change.
- Proven ability to manage and optimize financial, human and physical resources.
- Solid technical expertise in various information technology systems.
- Excellent project management and asset management skills.
- Working knowledge of Counties’ programs and services, legislative and regulatory requirements with ability to gain understanding of competing business requirements and their inter-relationships in a diverse organization.
- Demonstrated ability to organize, set priorities, and meet deadlines to ensure the efficient operation of the corporate information technology functions.
Summary of Position Responsibilities:
Activity 1: Strategic Planning, Policy Development, and Governance (25%)
- Lead the establishment, maintenance and communication of strategic plans and IT governance in support of a consistent integrated approach to IT functions in line with the corporate and organizational goals and requirements.
- Provide assurance to principal stakeholders that IT services meet the organization’s obligations including legislative, regulatory, contractual and agreed standards/policies.
- Ensure a framework of policies, standards, processes and practices are in place to guide the provision of enterprise IT services and monitors for adherence; reporting on and adjusting strategies and tactics as needed.
- Lead the establishment and maintenance of a transparent decision-making process by working with senior leaders and principal stakeholders to promote understanding of the IT value proposition and to meet evolving stakeholder needs.
- Set departmental objectives aligning with organizational business objectives. In collaboration with IT Steering Committee, authorize the selection and planning of related projects and activities, while embracing ongoing change and ensuring the Counties keeps pace with industry standards.
- Monitor for emerging technologies including the assessment and evaluation of impacts, threats and opportunities; adjusts strategic direction and priorities as indicated.
Activity 2: Financial, Risk and Contract Management (15%)
- Develop annual departmental work plans, operating and capital budgets for IT, GIS, Fire Dispatch, 911 PPSAP, in coordination with Director of Corporate Services and managers/supervisors, ensuing alignment with corporate and organization direction.
- Monitor and manage efficiency and effectiveness of infrastructure investment and departmental projects, analyze expenditures, explain variances, and advise on options for use of available budget.
- Assist with the definition and operation of effective financial control and decision making, especially in areas of service, projects and component cost models, including the allocation of network and infrastructure costs incurred.
- Assess and communicate risks, establish strategy for addressing risk arising from business operations and change, providing resources to implement strategy and delegating authority for execution of risk management activities.
- Negotiate contracts and service agreements, monitor renewal timeframes, and resolve contractual issues including failure to meet contractual obligations in accordance with Counties policy.
Activity 3: Resourcing, Performance and Development (30%)
- In conjunction with the Human Resources Department, is responsible for departmental human resources management, including recruitment, selection, hiring, orientation, professional development, performance management, disciplining and terminating staff.
- Manage supervisory direct reports, setting performance objectives, monitoring for progress against agreed quality and performance criteria.
- Coach, mentor, support and influence direct and indirect reports toward achievement of corporate objectives and individual development goals to contribute to a positive work environment that maximizes productivity and service excellence.
- Ensure supervisory direct reports are managing team performance through regular coaching, feedback and disciplinary procedures as applicable.
- Develop plans to ensure appropriately skilled resources are available to meet organizational objectives and commitments, to achieve change, and to provide expert support as required.
- Monitor progress and evaluate the return on investment achieved through continued professional development for departmental human resources.
Activity 4: Communication and Relationship Management (25%)
- Determine a strategic approach to understanding stakeholder objectives and requirements, working with relevant parties to establish effective relationships between stakeholders including responsibility for the relationship between technology functions and end users.
- Establish and promote a departmental vision for how stakeholder objectives are met by determining roles, ensuring organizational alignment and a customer-focused approach to effective, efficient and high quality service delivery.
- Actively manage and build effective relationships with internal and external stakeholders; is the ultimate escalation point for issue resolution within the department.
- Participate as a member of the Senior Management Team and make recommendations to Directors.
- Participate in Committee and Council meetings and prepare reports, as required or requested.
- Analyze technical information and provide sound technical advice and guidance to the Director of Corporate Services, Senior Management Team, committees as assigned, and others within the organization.
Activity 5: Emergency Management Related (5%)
- Provide support to Emergency Management Program Committee and the Emergency Operations Control Group.
- Contract negotiations and ongoing contract administration for the Counties’ 9-1-1 system (civic addressing and mapping GIS), the Leeds Grenville Fire Dispatch Service contract with the City of Brockville, and 9-1-1 Primary Public Safety Answering Point Services contract with the OPP.
Other related duties, as requested and required.
- Perform responsibilities of position within legislative and regulatory standards set out in applicable Federal and Provincial Legislation; Municipal Acts, By-Laws and operational policies of the United Counties of Leeds and Grenville.
- Ensure a high level of respect for confidentiality for both the organization as a whole and staff as per the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).
- Protect health and safety of self and others by adopting safe work practices, reporting unsafe conditions and attending all relevant in-services regarding occupational health and safety. Follow all guidelines for employees/employers as legislated under the Ontario Health and Safety Act.
- As set out in the United Counties of Leeds and Grenville’s Emergency Plan, perform duties upon the declaration of an emergency.
Financial and Budget Responsibilities:
- Responsible to input to IT, GIS, Fire Communication Systems and 9-1-1 PPSAP budgets.
- Responsible to monitor the appropriate expenditure of these budgets.
- Shared accountability for budget preparation, expenditure and reporting.
Regular contact with Senior Management, Council, and external stakeholders.
- Position requires considerable visual and auditory focus with attention to detail.
- Dexterity of hands and fingers over much of the work day.
- Regular use of office equipment with some coordination and speed required where work operations are not constant and there is choice of workflow.
- Mostly inside work, working in an office environment.
- Hours of work per week: 35 hours.
- Work may involve frequent interruptions to respond to demands.
- Work outside of normal business hours to meet organizational needs as required (minimal).
- Infrequent overnight trips for training.
The foregoing Job Description reflects the general duties necessary to describe the principal functions of the job identified, and shall not be construed to be all of the work requirements that may be inherent in this classification.
Resumes should be marked “Competition # CS-21-183 (Manager, Information Technology, PFT)” and apply online by 4:00 p.m. on /before Wednesday, October 27, 2021 at 4:00 p.m. to: https://careers.leedsgrenville.com
Applicant information is collected under the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), and will only be used for candidate selection.
The United Counties of Leeds and Grenville is committed to providing a recruitment and selection process that is both inclusive and free from barriers. Accommodations for job applicants with disabilities are available upon request, and will be provided in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
Applicants are required, in advance, to make any accommodation request known to Human Resources by contacting the department at 1-800-770-2170 extension 2308 or the Bell Relay Service. Human Resources will strive to provide reasonable and appropriate accommodation for all applicants, during the recruitment and selection process, which will ensure the process, is conducted in a fair and equitable.
AttachmentsCS-21-183 Manager Information Technology PFT.pdf